Returns & Refunds policy
At Consultever, we are committed to providing high-quality tech solutions and support to individuals and businesses. We strive for customer satisfaction, but we understand that there may be instances where a refund is necessary. Please review our refund policy below.
1. Eligibility for Refund
Refunds may be considered under the following conditions:
The service was not delivered as agreed upon or was significantly different from the described scope.
Technical issues on our end prevented successful service completion.
A cancellation request is made before the service has commenced.
2. Non-Refundable Services
We do not offer refunds for:
Services that have been fully delivered and completed.
Customer dissatisfaction due to factors beyond our control, such as lack of required system access or incomplete client-provided information.
Subscription-based services after the billing period has begun.
3. Refund Request Process
To request a refund, please follow these steps:
Contact us at consultever1@gmail.com within 15 days of service delivery.
Provide details about the service, issue faced, and any supporting documentation.
Our team will review your request and respond within 5-7 business days.
4. Refund Approval & Processing
If your refund request is approved, the amount will be credited back to your original payment method within 5-7 business days.
Partial refunds may be issued depending on the service stage at the time of cancellation.
5. Policy Updates
Consultever reserves the right to update or modify this refund policy at any time. Any changes will be posted on our website.
For any queries regarding our refund policy, please contact us at consultever1@gmail.com
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